📣 💼 I’ve been thinking of how best to apply my skills and help companies grow. I can add a lot of value to a team focused on business & product but that hasn’t had the chance to think about how to support customers and how to onboard new users.

My sweet spot is early-stage startups and companies that need to set up and launch their customer experience: setting up their support strategy, help desk, help center, segmenting the customer base and understanding how to educate users in the best practices, how to use features, how to make sure they make the most out of a given product, all the way to community building. Basically anything customer-facing.

All of this to say I’m thinking about going back to freelancing but I need clients…

I’ve been working full remote since 2015, have experience working with international, cross-disciplinary teams in the US, Europe, UK, whether B2B SaaS, B2C, sports, crypto, fintech, Dev tools, consumer, I’ve done a lot…